Unit 204 - Duty Of Care

Unit 204 - Introduction to employment of business organization in health, tender pull off or childrens and young peoples settings

1.1.
Duty of care meaning that we must do everything we force out to keep the people in our care safe from harm.

1.2.
As care workers, we aim to help people live independently. That means encouraging them to make decisions for themselves. When someone in our care decides to do something that we think is unsafe, we face a dilemma (a difficult resource between two decisions).
If we stop them doing it, are we denying them the right to extend risks?
If we let them do something dangerous, are we failing in our duty of care?

2.1.
For example: The person Im care for conjurees to make a cup of coffee by himself, scarcely Im afraid he may peter out boiling water and scald himself. Forbidding him to do it would be to deny him the right to free act, letting him do it may put him in danger. Also the resident may wish to feed himself independently, but he can hurt himself with the cutlery, or spill the food and not feeding himself properly. Feeding him would affet his haughtiness as self-sufficient individual, but not helping him would be neglecting his basic needs.
The best approach would be to offer helper and prevent the risks.

2.2.




Additional support should be asked to our senior colleagues and supervisory program after reading well the residents care plan.

3.1.
- Taking time to listen, clarify and empathise with the croakt. Consult with former(a) people if appropriate;
- Agree an appropriate course of action and check back when you have delivered the solution;
- Report the hap to your manager;

3.2.
The main points of the complaints procedure are:
- Listen to the complain;
- Written reports given to the supervisor or to the manager;
- study and clarify the complaint;
- Implement course of action;
- collapse results are satisfactory to all concerned;
- Review results;

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